Dutch Reservations Agent For Booking.com - Work In Greece - Paid Relocation job opportunity at Mercier Consultancy Global.

Home Jobs In Bulgaria Tag: Job Dutch Reservations Agent For Booking.com - Work In Greece - Paid Relocation position at Mercier Consultancy Global


Date2026-04-22T12:47:41.074Z bot
Mercier Consultancy Global Dutch Reservations Agent For Booking.com - Work In Greece - Paid Relocation
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Sofia, Bulgaria
loacation Sofia....Bulgaria
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Mercier Consultancy Group is hiring a Dutch Reservations Agent to join the Booking.com team based in Greece. This position offers a paid relocation package for successful candidates. As a Reservations Agent, you will be responsible for assisting Dutch-speaking customers with their accommodation bookings, providing exceptional service and support to enhance the customer experience. Key Responsibilities Assist Dutch-speaking customers with hotel and accommodation bookings through various communication channels including phone, email, and chat. Provide detailed and accurate information on availability, prices, and booking policies. Process reservations, modifications, and cancellations efficiently while ensuring accuracy. Resolve customer inquiries and issues promptly and professionally to ensure high satisfaction. Maintain updated records of interactions and bookings in company systems. Collaborate with team members to share knowledge and provide consistent service quality. Fluent in Dutch (both spoken and written); proficiency in English is an advantage. Previous experience in reservations, customer service, or related fields is preferred. Excellent communication and interpersonal skills with a customer-centric approach. Familiarity with reservation and CRM systems is a plus. Strong organizational skills with the ability to handle multiple tasks efficiently. Ability to work effectively both independently and in a team environment. Willingness to relocate to Greece; paid relocation assistance will be provided.

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