Danish Speaking Customer Service for Airline Company - Work In Greece job opportunity at Mercier Consultancy Global.

Home Jobs In Portugal Tag: Job Danish Speaking Customer Service for Airline Company - Work In Greece position at Mercier Consultancy Global


Date2026-01-21T06:59:52.882Z bot
Mercier Consultancy Global Danish Speaking Customer Service for Airline Company - Work In Greece
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Lisbon, Portugal
loacation Lisbon....Portugal
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Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for an Airline Company, with a unique chance to work in Greece. This role is perfect for individuals who are passionate about travel and customer service. As a customer service representative, you will assist travelers in navigating their inquiries and ensuring an exceptional flying experience while communicating effectively in Danish. Key Responsibilities Manage customer inquiries related to flight bookings, cancellations, and airline services via phone, email, and chat in Danish. Provide information on flight schedules, baggage policies, and travel regulations. Assist customers with check-in processes and changes to their itineraries. Resolve customer complaints and issues promptly, aiming to maintain high levels of customer satisfaction. Document all customer interactions accurately in the CRM system for record-keeping. Collaborate with various teams to enhance customer experience and ensure smooth service delivery. Stay informed about airline policies, promotions, and travel updates to inform customers effectively. Fluency in Danish (both written and spoken) is essential; knowledge of English is a plus. Previous experience in customer service, preferably within the travel or airline industry. Strong communication and interpersonal skills with a focus on customer satisfaction. Excellent problem-solving abilities and a proactive approach to client needs. Ability to manage multiple tasks efficiently in a fast-paced environment. Familiarity with CRM software and other customer service tools is desirable. Willingness to work flexible hours, including evenings, weekends, and public holidays. A passion for travel and a positive attitude towards working in an international environment in Greece.

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