Portuguese Speaking Customer Service for Sports Betting Platform in Greece job opportunity at Mercier Consultancy Global.

Home Jobs In Portugal Tag: Job Portuguese Speaking Customer Service for Sports Betting Platform in Greece position at Mercier Consultancy Global


Date2026-01-20T16:21:04.056Z bot
Mercier Consultancy Global Portuguese Speaking Customer Service for Sports Betting Platform in Greece
Experience: General
Pattern: Full-time
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degreeGeneral
Portugal
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Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a Sports Betting Platform based in Greece. This role is perfect for individuals who are passionate about sports and customer service. As a representative, you will assist customers in navigating the sports betting platform while providing support and information in Portuguese. Key Responsibilities Manage customer inquiries related to sports betting operations, account management, and platform features via phone, email, and chat in Portuguese. Provide detailed information on betting options, promotions, and rules of play. Assist customers with account registration, deposits, withdrawals, and betting transactions. Resolve customer issues and complaints efficiently, ensuring a positive betting experience. Document all customer interactions accurately in the CRM system for effective follow-up. Collaborate with other departments to enhance customer satisfaction and streamline service delivery. Stay informed about sports events, betting trends, and platform updates to provide relevant support. Fluency in Portuguese (both written and spoken) is essential; knowledge of English or Greek is a plus. Experience in customer service, preferably within the online gaming or sports betting sector. Strong communication skills and a deep understanding of sports and betting terminology. Excellent problem-solving abilities and a customer-focused mindset. Ability to manage multiple inquiries effectively in a fast-paced environment. Familiarity with CRM systems and betting platforms is desirable. Willingness to work flexible hours, including evenings and weekends, as the sports schedule requires.

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