French Speaking Customer Care for FinTech Company in Greece - Paid relocation job opportunity at Mercier Consultancy Global.

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Date2026-04-20T08:59:21.575Z bot
Mercier Consultancy Global French Speaking Customer Care for FinTech Company in Greece - Paid relocation
Experience: General
Pattern: Full-time
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Portugal
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Mercier Consultancy MD is delighted to present an exciting opportunity for a French Speaking Customer Care Representative to join a leading FinTech Company in Greece. This position offers a paid relocation package, making it easier for you to start your career journey in one of Europe’s most beautiful destinations. If you have a passion for finance and technology and enjoy providing exceptional customer service, we encourage you to apply! Key Responsibilities Deliver excellent customer support in French through phone, email, and chat channels, addressing inquiries related to FinTech products and services. Assist customers with account management, transactions, troubleshooting, and resolving technical issues. Collaborate closely with product, technical, and compliance teams to ensure quick and effective problem resolution. Maintain detailed and accurate records of customer interactions and issues in the CRM system. Identify trends and customer feedback to contribute to continuous improvement of services and products. Stay knowledgeable about the latest FinTech trends, products, and regulations. Fluency in French (both written and spoken) is essential; proficiency in English is preferred. Experience in customer service, preferably in the FinTech, banking, or financial services sector. Strong communication and interpersonal skills with a customer-centric attitude. Ability to work efficiently in a fast-paced, dynamic environment with attention to detail. Familiarity with CRM systems and basic technical troubleshooting skills. Willingness to relocate to Greece with a paid relocation package provided.

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