Finnish Speaking Customer Service for Ride-Sharing Platform - Work in Greece job opportunity at Mercier Consultancy Global.

Home Jobs In Spain Tag: Job Finnish Speaking Customer Service for Ride-Sharing Platform - Work in Greece position at Mercier Consultancy Global


Date2026-01-12T08:06:25.677Z bot
Mercier Consultancy Global Finnish Speaking Customer Service for Ride-Sharing Platform - Work in Greece
Experience: General
Pattern: Full-time
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degreeGeneral
Spain
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Mercier Consultancy MD is excited to present an opportunity for Finnish Speaking Customer Service Representatives for a leading ride-sharing platform, with work based in beautiful Greece. This role is perfect for individuals who have a passion for customer service and enjoy the dynamic nature of the ride-sharing industry. As a customer service representative, you will engage with riders and drivers, providing support and ensuring a seamless experience communicated effectively in Finnish. Key Responsibilities Handle customer inquiries related to ride-sharing services, account management, and app functionality via phone, email, and chat in Finnish. Provide assistance with account setup, payment processing, and ride bookings. Resolve issues and complaints from riders and drivers in a timely and professional manner. Document all customer interactions accurately in a CRM system for effective follow-up. Collaborate with internal teams to improve service quality and customer satisfaction. Stay informed about company policies, promotions, and local regulations affecting ride-sharing services in Greece. Fluency in Finnish (both written and spoken) is essential; knowledge of English is a plus. Prior experience in customer service, preferably in the tech or transportation sectors. Strong communication skills with a friendly and customer-oriented approach. Ability to handle multiple inquiries simultaneously while maintaining attention to detail. Proficient problem-solving skills and the capability to adapt to various customer needs. Familiarity with CRM systems and customer service software is desirable. Willingness to work flexible hours, including evenings and weekends, to accommodate customer needs.

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