Swedish Speaking Customer Service Subscription-Based Services - Work In Greece job opportunity at Mercier Consultancy Global.

Home Jobs In Greece Tag: Job Swedish Speaking Customer Service Subscription-Based Services - Work In Greece position at Mercier Consultancy Global


Date2026-01-07T07:44:23.880Z bot
Mercier Consultancy Global Swedish Speaking Customer Service Subscription-Based Services - Work In Greece
Experience: General
Pattern: Full-time
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Greece
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Mercier Consultancy MD is pleased to present an exciting opportunity for Swedish Speaking Customer Service Representatives specializing in Subscription-Based Services. This role is based in beautiful Greece and is perfectly suited for individuals who are enthusiastic about customer service and are looking to join a vibrant team in a stunning location. As a representative, you will assist customers with their subscriptions, providing excellent support while communicating in Swedish. Key Responsibilities Manage inquiries related to subscription services via phone, email, and chat in Swedish. Provide information about subscription plans, pricing, and benefits to customers. Assist customers with subscription management, including upgrades, downgrades, and cancellations. Resolve issues and inquiries effectively, ensuring a high level of customer satisfaction. Document customer interactions in the CRM system to maintain accurate records. Collaborate with internal teams to enhance customer experience and streamline processes. Stay informed about company products and industry trends to better assist customers. Fluency in Swedish (both written and spoken) is essential; knowledge of English is advantageous. Prior experience in customer service, preferably in subscription-based services. Strong communication skills and a proactive attitude towards customer needs. Ability to handle multiple inquiries efficiently in a fast-paced environment. Excellent problem-solving skills with a focus on delivering exceptional customer service. Comfortable using CRM software and general office applications. Willingness to work flexible hours, including evenings and weekends if necessary.

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