Danish Speaking Customer Service for Cloud Services Provider - Work In Greece job opportunity at Mercier Consultancy Global.

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Date2026-01-06T07:35:19.256Z bot
Mercier Consultancy Global Danish Speaking Customer Service for Cloud Services Provider - Work In Greece
Experience: General
Pattern: Full-time
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Greece
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Mercier Consultancy MD is excited to present an opportunity for Danish Speaking Customer Service Representatives for a leading Cloud Services Provider based in Greece. This role is perfect for individuals who are passionate about technology and committed to providing outstanding customer support. As a representative, you will assist customers in navigating their inquiries related to cloud services, all while communicating effectively in Danish. Key Responsibilities Manage customer inquiries regarding cloud services, subscription plans, and technical support via phone, email, and chat in Danish. Provide comprehensive assistance with account setup, configuration, and usage of cloud products. Resolve customer issues and complaints swiftly, ensuring high levels of satisfaction. Document all customer interactions and maintain accurate records in the CRM system. Collaborate with technical teams to provide solutions to customer problems and improve service quality. Stay informed about the latest developments in cloud technology and offerings to effectively assist customers. Participate in training and continuous improvement initiatives to enhance customer service skills. Fluency in Danish (both written and spoken) is essential; proficiency in English is a plus. Prior experience in customer service, preferably in the tech or cloud services industry. Strong communication skills with the ability to simplify complex concepts for customers. Excellent problem-solving abilities and a customer-centric mindset. Ability to manage multiple inquiries efficiently in a fast-paced environment. Familiarity with CRM software and technical support platforms is desirable. Willingness to work flexible hours, including evenings and weekends, as necessary. Must be open to working in Greece.

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