Danish Speaking Customer Service for Food Delivery Platform - Work In Greece job opportunity at Mercier Consultancy Global.

Home Jobs In Poland Tag: Job Danish Speaking Customer Service for Food Delivery Platform - Work In Greece position at Mercier Consultancy Global


Date2026-01-06T08:56:53.444Z bot
Mercier Consultancy Global Danish Speaking Customer Service for Food Delivery Platform - Work In Greece
Experience: General
Pattern: Full-time
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degreeGeneral
Poland
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Mercier Consultancy MD is thrilled to present an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Food Delivery Platform, with the work location in beautiful Greece. This role is perfect for dynamic individuals who are passionate about customer service and food delivery solutions. As a representative, you will assist customers in navigating their inquiries efficiently while communicating effectively in Danish. Key Responsibilities Handle customer inquiries regarding orders, delivery status, and service-related questions via phone, email, and live chat in Danish. Provide clients with accurate information about menu options, pricing, and promotions. Assist customers with order modifications, cancellations, and feedback management. Resolve customer complaints and issues promptly to ensure satisfaction. Accurately document all interactions and update customer information in the CRM system. Collaborate with delivery teams and restaurant partners to enhance the customer experience. Stay informed about the latest trends in food delivery and service offerings to better assist customers. Fluency in Danish (both written and spoken) is essential; knowledge of English is beneficial. Prior experience in customer service, preferably within the food delivery or hospitality sector. Exceptional communication skills and a customer-centric approach. Strong problem-solving abilities and a proactive stance in addressing issues. Ability to work well in a fast-paced environment while managing multiple inquiries effectively. Familiarity with CRM software and customer service tools is a plus. Willingness to relocate or work in Greece and adapt to a new cultural environment.

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