Polish Speaking Customer Service Subscription-Based Services - Work In Greece job opportunity at Mercier Consultancy Global.

Home Jobs In Greece Tag: Job Polish Speaking Customer Service Subscription-Based Services - Work In Greece position at Mercier Consultancy Global


Date2026-01-06T06:08:53.441Z bot
Mercier Consultancy Global Polish Speaking Customer Service Subscription-Based Services - Work In Greece
Experience: General
Pattern: Full-time
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Mercier Consultancy MD is delighted to announce an exciting opportunity for Polish Speaking Customer Service Representatives specializing in Subscription-Based Services, based in beautiful Greece. This role is perfect for individuals who possess a passion for providing exceptional customer support in a vibrant service environment. As a representative, you will assist customers in navigating their subscription inquiries, ensuring a seamless experience all while speaking Polish. Key Responsibilities Manage customer inquiries regarding subscription services, including account management, billing issues, and service updates via phone, email, and chat in Polish. Provide detailed information to customers about subscription plans, features, and pricing. Assist customers with the onboarding process and guide them through service utilization. Resolve complaints and issues efficiently to ensure high levels of customer satisfaction. Document all customer interactions accurately in the CRM system for record-keeping and follow-up. Collaborate with cross-functional teams to enhance service delivery and respond to customer needs. Stay informed about industry trends and service offerings to provide accurate assistance to customers. Fluency in Polish (both written and spoken) is essential; proficiency in English is a plus. Experience in customer service, particularly in subscription-based services or a similar industry. Strong communication and interpersonal skills, with a customer-oriented mindset. Able to handle multiple inquiries simultaneously in a fast-paced environment. Problem-solving abilities with a proactive approach to customer needs. Familiarity with CRM software and customer service applications. Willingness to work flexible hours, including evenings and weekends, as required.

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