Dutch/Flemish Speaking Customer Support Jobs - Work In Sofia job opportunity at Mercier Consultancy Global.

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Date2026-03-24T14:54:24.035Z bot
Mercier Consultancy Global Dutch/Flemish Speaking Customer Support Jobs - Work In Sofia
Experience: General
Pattern: Full-time
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degreeGeneral
Czechia
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Mercier Consultancy MD is currently seeking Dutch/Flemish Speaking Customer Support Representatives to join our team in Sofia. This is a great opportunity for individuals fluent in Dutch or Flemish who are passionate about providing exceptional customer service. You will be the main point of contact for our Dutch/Flemish-speaking clients, ensuring all inquiries are handled promptly and professionally. Key Responsibilities Provide high-quality customer support to Dutch/Flemish-speaking customers via phone, email, and live chat. Assist clients with product inquiries, order issues, and service-related questions. Resolve customer complaints efficiently, aiming to achieve high customer satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to improve customer service processes and solutions. Stay updated on products, services, and relevant policies to offer accurate information. Fluency in Dutch or Flemish (both written and spoken); English proficiency is a plus. Previous experience in customer service or support roles preferred. Excellent communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment. Familiarity with customer support software is advantageous. Positive attitude, reliability, and eagerness to learn. Strong problem-solving skills and attention to detail.

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