Customer Care with Romanian - Work in Bulgaria - Fully paid relocation package job opportunity at Mercier Consultancy Global.

Home Jobs In Hungary Tag: Job Customer Care with Romanian - Work in Bulgaria - Fully paid relocation package position at Mercier Consultancy Global


Date2026-03-17T14:38:20.856Z bot
Mercier Consultancy Global Customer Care with Romanian - Work in Bulgaria - Fully paid relocation package
Experience: General
Pattern: Full-time
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Mercier Consultancy MD is pleased to announce an opening for a Customer Support Representative fluent in Romanian, with a fully paid relocation package to Bulgaria. This position is perfect for individuals who are dedicated to delivering exceptional customer service while exploring the opportunities and culture of Bulgaria. Key Responsibilities Provide high-quality customer support to Romanian-speaking clients across various channels, including phone, email, and live chat. Respond promptly to customer inquiries regarding products, services, and policies with clarity and professionalism. Effectively manage customer complaints and resolve issues to ensure a high level of satisfaction. Document all customer interactions accurately in our CRM system for continuous improvement. Collaborate with other departments to deliver comprehensive solutions that meet customer needs. Stay updated on product knowledge to provide informed assistance to clients. Fluency in Romanian (both written and spoken) is essential; knowledge of English is advantageous. Previous experience in customer service or support roles is preferred. Strong communication and interpersonal skills with a focus on customer satisfaction. Excellent problem-solving abilities and a proactive attitude in addressing customer inquiries. Familiarity with customer service software and CRM systems is a plus. Able to work both independently and collaboratively within a team environment. A willingness to relocate to Bulgaria and embrace the local culture and lifestyle.

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