German Customer Support - AI Technology | Work In Greece | Fully paid relocation job opportunity at Mercier Consultancy Global.

Home Jobs In Austria Tag: Job German Customer Support - AI Technology | Work In Greece | Fully paid relocation position at Mercier Consultancy Global


Date2026-03-13T15:40:37.581Z bot
Mercier Consultancy Global German Customer Support - AI Technology | Work In Greece | Fully paid relocation
Experience: General
Pattern: Full-time
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degreeGeneral
Austria
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Mercier Consultancy MD is excited to announce an opportunity for a German Customer Support Representative specializing in AI technology. This position is based in Greece, and we offer a fully paid relocation package, making it an excellent opportunity for those looking to advance their careers in a dynamic and rapidly-evolving field. Key Responsibilities Provide exceptional customer support to German-speaking clients in the AI technology sector via phone, email, and chat. Address inquiries regarding product features, functionalities, and usage to enhance customer understanding and satisfaction. Resolve technical issues and customer complaints efficiently, ensuring a high level of client satisfaction. Document all customer interactions and technical issues accurately in our CRM system for continuous improvement. Collaborate with product and engineering teams to relay customer feedback and contribute to product improvements. Stay informed about the latest developments in AI technology and company offerings to provide knowledgeable assistance. Fluency in German (both written and spoken) is essential; knowledge of English is beneficial. Previous experience in customer service, preferably in tech or AI-related roles, is preferred. Strong communication skills with a customer-oriented approach. Excellent problem-solving abilities and a proactive mindset when addressing customer inquiries. Familiarity with customer service software and CRM systems is a plus. Able to work independently while effectively collaborating with remote teams. A willingness to relocate to Greece and embrace its culture and lifestyle.

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