German Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation job opportunity at Mercier Consultancy Global.

Home Jobs In Malta Tag: Job German Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation position at Mercier Consultancy Global


Date2026-03-12T05:29:50.305Z bot
Mercier Consultancy Global German Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation
Experience: General
Pattern: Full-time
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degreeGeneral
Malta
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Mercier Consultancy MD is thrilled to offer a remarkable opportunity for a German Speaking Customer Service Agent for Booking.com, featuring paid relocation to the stunning country of Greece. In this role, you will be pivotal in providing outstanding customer support to German-speaking clients, assisting them with their travel and booking needs to ensure a seamless experience. Responsibilities Assist customers in German through various communication channels, including phone, email, and live chat. Support clients throughout the booking process, including making, modifying, and canceling reservations. Troubleshoot and resolve any issues related to bookings, ensuring customer satisfaction. Document all customer interactions accurately in the CRM system for quality control. Collaborate with other teams to quickly resolve complex customer inquiries and issues. Stay updated on company policies, products, and promotions to provide accurate and helpful information to customers. Fluency in German (both written and spoken), with English proficiency as a strong advantage. Previous experience in customer service, particularly in the travel or hospitality sectors. Excellent communication skills and a friendly, customer-focused attitude. Strong problem-solving abilities with the capacity to handle customer complaints professionally and effectively. Familiarity with CRM systems and online booking tools is beneficial. Willingness to relocate to Greece and adapt to a new cultural environment. Strong organizational skills and the ability to manage multiple tasks effectively in a dynamic workplace.

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