Dutch Speaking Customer Service Agent For Imperial - Work In Greece job opportunity at Mercier Consultancy Global.

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Date2026-02-05T05:39:38.343Z bot
Mercier Consultancy Global Dutch Speaking Customer Service Agent For Imperial - Work In Greece
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Sofia, Bulgaria
loacation Sofia....Bulgaria
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Mercier Consultancy MD is excited to announce an opening for a Dutch Speaking Customer Service Agent with Imperial, an industry leader. This role offers the unique opportunity to work in the beautiful environment of Greece. As a customer service agent, you will play a vital role in assisting Dutch-speaking clients and ensuring their inquiries and concerns are addressed promptly and effectively. Responsibilities Provide exceptional support to Dutch-speaking customers via phone, email, and chat regarding inquiries about products and services. Offer detailed product information, assist with account management, and help customers troubleshoot any issues. Resolve customer complaints and concerns professionally, aiming for a high level of customer satisfaction. Log and track customer interactions accurately in the CRM system. Collaborate with internal teams to provide the best solutions for customer issues and enhance customer experience. Remain updated on product lines, promotions, and company policies to effectively assist customers. Fluency in Dutch (both written and spoken); proficiency in English is an asset. Previous experience in customer service, ideally in a fast-paced environment. Strong communication skills and a passion for delivering excellent customer service. Ability to handle difficult situations with poise and provide effective solutions. Proficient in CRM systems and familiar with standard office software. Self-motivated with the ability to work independently in a remote working environment. A positive attitude and eagerness to learn about the company’s products and services.

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