Icelandic Speaking Customer Service Agent - Work In Sofia - Paid Relocation job opportunity at Patrique Mercier Recruitment.

Home Jobs In Iceland Tag: Job Icelandic Speaking Customer Service Agent - Work In Sofia - Paid Relocation position at Patrique Mercier Recruitment


Date2026-04-05T04:52:27.946Z bot
Patrique Mercier Recruitment Icelandic Speaking Customer Service Agent - Work In Sofia - Paid Relocation
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Hafnarfjörður, Iceland
loacation Hafnarfjörður....Iceland
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Patrique Mercier Recruitment FR is delighted to offer an exciting position for an Icelandic Speaking Customer Service Agent based in Sofia, Bulgaria. This role includes a paid relocation package, making it an excellent opportunity for individuals looking to advance their customer service career in a vibrant and multicultural environment. Responsibilities Provide high-quality customer support to Icelandic-speaking customers via phone, email, and chat. Handle inquiries related to products, orders, returns, and general customer service issues. Resolve customer complaints promptly and efficiently to maintain customer satisfaction. Maintain detailed and accurate records of customer interactions within the CRM system. Collaborate with internal teams to improve customer experience and service quality. Participate in training sessions to stay updated with product knowledge and company policies. Fluency in Icelandic and English, both written and spoken. Previous experience in customer service is preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities with a customer-oriented approach. Familiarity with customer service software and Microsoft Office tools. Ability to work effectively in a fast-paced, multicultural environment. Willingness to relocate to Sofia, with all relocation expenses fully covered.

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