Finnish Speaking Customer Support for Social Media job opportunity at Patrique Mercier Recruitment.

Home Jobs In Greece Tag: Job Finnish Speaking Customer Support for Social Media position at Patrique Mercier Recruitment


Date2025-09-30T13:50:43.916Z bot
Patrique Mercier Recruitment Finnish Speaking Customer Support for Social Media
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Thessaloniki, Greece
loacation Thessaloniki....Greece
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Patrique Mercier Recruitment FR is dedicated to connecting talented professionals with exciting job opportunities. We are currently seeking a Finnish Speaking Customer Support Representative for Social Media. This role is ideal for individuals who are enthusiastic about social media and customer service and wish to assist Finnish-speaking clients in navigating their social media inquiries and issues. Responsibilities Provide outstanding customer support to Finnish-speaking clients through social media platforms, handling inquiries and resolving issues promptly. Assist customers with questions about product features, account management, and user experience on social media applications. Monitor social media channels for customer feedback and engage with users to enhance their experience. Document customer interactions accurately and track issues to ensure proper follow-up. Collaborate with marketing and product teams to address customer needs and report on social media trends. Stay updated on the latest social media trends, platform updates, and policies to provide knowledgeable assistance. Gather feedback from customers to support improvements in service quality and product features. Fluency in Finnish and English, both written and spoken. Previous experience in customer support, preferably in social media or digital communication. Strong understanding of social media platforms and their functionalities. Excellent communication skills with a focus on providing a positive customer experience. Detail-oriented with the ability to manage multiple inquiries simultaneously. Proficient in using social media management tools and CRM systems. Ability to work flexible hours, including evenings and weekends when necessary.

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