Finnish Speaking Online Shopping Advisor job opportunity at Patrique Mercier Recruitment.

Home Jobs In Greece Tag: Job Finnish Speaking Online Shopping Advisor position at Patrique Mercier Recruitment


Date2025-09-30T13:50:29.782Z bot
Patrique Mercier Recruitment Finnish Speaking Online Shopping Advisor
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Thessaloniki, Greece
loacation Thessaloniki....Greece
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Patrique Mercier Recruitment FR is proud to present an exciting opportunity for a Finnish Speaking Online Shopping Advisor. If you are enthusiastic about customer service and have a love for online shopping, this position is an excellent fit. As an Online Shopping Advisor, you will provide exceptional support to Finnish-speaking customers, guiding them through their shopping experience to ensure satisfaction. Responsibilities Assist Finnish-speaking customers via chat, email, and phone with their online shopping queries. Deliver detailed product information and personalized recommendations to enhance the customer experience. Manage inquiries related to order statuses, returns, and exchanges with efficiency and professionalism. Understand customer needs and provide tailored solutions to improve satisfaction. Keep abreast of product knowledge, promotions, and company policies to provide accurate information. Document customer interactions thoroughly for follow-up and quality assurance. Work collaboratively with team members and other departments to resolve customer issues. Fluency in Finnish and English, with strong verbal and written communication skills. Experience in customer service, particularly in an online retail or e-commerce context. A passion for e-commerce and an understanding of online shopping preferences. Able to build rapport with customers and provide effective and empathetic support. Familiarity with customer service technologies and e-commerce platforms. Excellent organizational skills, capable of multitasking and managing various inquiries efficiently. A positive, team-oriented attitude with a commitment to exceeding customer expectations.

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