Finnish Speaking Client Support Specialist job opportunity at Patrique Mercier Recruitment.

Home Jobs In Greece Tag: Job Finnish Speaking Client Support Specialist position at Patrique Mercier Recruitment


Date2025-09-30T13:49:12.950Z bot
Patrique Mercier Recruitment Finnish Speaking Client Support Specialist
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Thessaloniki, Greece
loacation Thessaloniki....Greece
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Patrique Mercier Recruitment FR is excited to announce an opening for a Finnish Speaking Client Support Specialist. This role is perfect for individuals who are passionate about delivering exceptional customer service and are ready to assist Finnish-speaking clients with their inquiries in a friendly and effective manner. Responsibilities Provide outstanding support to Finnish-speaking clients through multiple communication channels, including phone, email, and live chat. Address customer inquiries related to products, services, and account issues with professionalism and empathy. Troubleshoot customer concerns and deliver timely and efficient solutions to enhance customer satisfaction. Document all client interactions accurately in the CRM system for effective follow-up. Collaborate with team members to maintain high standards of service and improve overall client experience. Identify areas for process improvement and actively contribute to discussions to enhance customer support. Stay updated on product information to provide relevant and accurate details to clients. Fluency in Finnish and English, both written and spoken. Previous experience in customer support or a similar role is an asset. Excellent communication and interpersonal skills. Strong problem-solving abilities focused on customer satisfaction. Able to manage multiple tasks efficiently in a dynamic environment. Familiarity with CRM systems and general computer skills. Enthusiastic and committed to providing outstanding customer service.

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