Spanish Speaking Customer Support for Banking -Remote in Greece job opportunity at Patrique Mercier Recruitment.

Home Jobs In Portugal Tag: Job Spanish Speaking Customer Support for Banking -Remote in Greece position at Patrique Mercier Recruitment


Date2025-09-30T13:46:52.689Z bot
Patrique Mercier Recruitment Spanish Speaking Customer Support for Banking -Remote in Greece
Experience: General
Pattern: Full-time
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degreeGeneral
Portugal
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Patrique Mercier Recruitment FR is focused on connecting skilled professionals with rewarding job opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for the Banking sector. This role is ideal for individuals who are passionate about finance and dedicated to providing exceptional service to Spanish-speaking clients in the banking industry. Responsibilities Provide high-quality customer support to Spanish-speaking clients regarding banking products and services via phone, email, and chat. Assist customers with account inquiries, transaction issues, and product information. Handle customer complaints and ensure proper resolution to enhance client satisfaction. Accurately document customer interactions and manage records effectively. Collaborate with banking operations teams to ensure seamless service delivery. Educate customers about banking procedures, policies, and new offerings to support informed banking decisions. Collect feedback from clients to facilitate continuous improvement in service delivery. Fluency in Spanish and English, both written and spoken. Prior experience in customer support, particularly within the banking or financial services sector. Strong communication and interpersonal skills with a focus on customer satisfaction. Detail-oriented and capable of managing multiple tasks in a fast-paced environment. Proficient in CRM software and Microsoft Office applications. Strong problem-solving skills and ability to work independently. Willingness to work flexible hours, including evenings and weekends when necessary.

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