Portuguese Speaking Customer Service for Government & Public -Remote in Greece job opportunity at Patrique Mercier Recruitment.

Home Jobs In Portugal Tag: Job Portuguese Speaking Customer Service for Government & Public -Remote in Greece position at Patrique Mercier Recruitment


Date2025-11-06T11:01:58.095Z bot
Patrique Mercier Recruitment Portuguese Speaking Customer Service for Government & Public -Remote in Greece
Experience: General
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeGeneral
Portugal
Auto GPT Summarize Enabled
Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative, specializing in the Government & Public Sector industry. This role provides a unique chance to engage with clients who require support in navigating public services, contributing to the efficient operation of government-related functions. Responsibilities Provide high-quality customer service to Portuguese-speaking clients via phone, email, and chat platforms. Assist clients with inquiries related to government services and information. Guide users through processes such as application submissions, documentation requirements, and service updates. Maintain comprehensive knowledge of government programs and policies to address client needs effectively. Handle complaints and escalate issues when necessary, ensuring customer satisfaction. Document all interactions accurately to maintain compliance and provide feedback for service improvement. Collaborate with internal teams to enhance service delivery and efficiency. Fluency in Portuguese and English, both written and spoken. Experience in customer service, particularly in the government or public sector is preferred. Excellent communication and problem-solving skills. Ability to handle sensitive information with confidentiality and professionalism. Proficiency in customer service software and Microsoft Office Suite. Detail-oriented with strong organizational skills. A customer-oriented mindset with a willingness to assist others effectively.

Other Ai Matches

Italian Speaking Partner Support Consultant -Remote in Greece Applicants are expected to have a solid experience in handling Job related tasks
French Speaking Digital Store Consultant Applicants are expected to have a solid experience in handling Job related tasks
Dutch Speaking Social Media Support Advisor -Remote in Greece Applicants are expected to have a solid experience in handling Job related tasks
Italian Speaking Customer Support for Online Travel Agency -Remote in Greece Applicants are expected to have a solid experience in handling Job related tasks