Finnish Speaking Customer Care Agent job opportunity at Patrique Mercier Recruitment.

Home Jobs In Finland Tag: Job Finnish Speaking Customer Care Agent position at Patrique Mercier Recruitment


Date2025-08-06T12:33:41.516Z bot
Patrique Mercier Recruitment Finnish Speaking Customer Care Agent
Experience: General
Pattern: Full-time
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Patrique Mercier Recruitment FR is seeking a Finnish Speaking Customer Care Agent to enhance our dynamic team. If you have a passion for customer service and are fluent in Finnish, this role presents an exciting opportunity to assist and support our Finnish-speaking clients. Responsibilities Provide exceptional customer care to Finnish-speaking clients across multiple communication channels including phone, email, and chat. Respond to customer inquiries, resolve issues, and ensure a positive experience. Document and manage customer interactions accurately within the CRM system. Maintain a comprehensive understanding of our products and services to deliver effective support. Work collaboratively with team members to enhance the customer experience. Engage in ongoing training sessions to improve service skills and product knowledge. Fluency in Finnish and English, both written and spoken. Previous experience in customer service or a related field is preferred. Excellent communication and interpersonal abilities. Ability to effectively resolve customer issues and maintain satisfaction. Proficient in using customer service tools and Microsoft Office Suite. Strong attention to detail and organizational skills. Dedicated to delivering outstanding customer service.

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