Dutch Speaking - Content Moderation/Customer Service Agent in Malta job opportunity at Next Job Abroad.

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Date2025-09-10T12:18:37.484Z bot
Next Job Abroad Dutch Speaking - Content Moderation/Customer Service Agent in Malta
Experience: General
Pattern: Full-time
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degreeGeneral
Belgium
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Next Job Abroad is on the lookout for a Dutch Speaking Content Moderation/Customer Service Agent to join our dynamic team in the picturesque setting of Malta! This role offers an exciting opportunity to engage in both content moderation and provide top-tier customer service to our Dutch-speaking users, ensuring a positive experience across our platforms. As a Content Moderation/Customer Service Agent, you will be responsible for reviewing user-generated content to ensure compliance with our guidelines, while also delivering outstanding support to customers encountering issues. If you possess a keen eye for detail and a commitment to excellent service, this position is perfect for you! Responsibilities Evaluate and moderate user content to ensure adherence to community standards. Offer exceptional customer support via chat, email, and phone to our Dutch -speaking audience. Efficiently resolve customer inquiries and issues in a friendly and professional manner. Collaborate with team members to enhance the overall user experience. Maintain accurate records of customer interactions and moderation activities. Provide feedback on user trends and moderation process improvements. Keep updated on best practices within the content moderation and customer service sphere. Fluency in Dutch and strong command of English; knowledge of additional languages is a plus. Experience in a customer service or content moderation role is advantageous. Exceptional attention to detail and strong analytical skills. Excellent verbal and written communication skills. Ability to manage multiple priorities in a fast-paced environment. Familiarity with CRM systems and content moderation tools is beneficial. Willingness to relocate to Malta and embrace new experiences. Strong interest in online safety and content moderation is an advantage.

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