Dutch Speaking - Content Moderation/Customer Service Agent in Malta job opportunity at Next Job Abroad.

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Date2025-09-10T08:06:36.366Z bot
Next Job Abroad Dutch Speaking - Content Moderation/Customer Service Agent in Malta
Experience: General
Pattern: Full-time
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degreeGeneral
Spain
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Next Job Abroad is looking for a Dutch Speaking Content Moderation/Customer Service Agent to join our team in vibrant Malta! This unique role combines content moderation responsibilities with customer service, offering a dynamic work environment where you can utilize your language skills while ensuring a safe and enjoyable experience for our users. As a Content Moderation/Customer Service Agent, you will monitor and review content across our platforms, ensuring compliance with community guidelines and providing support to Dutch-speaking customers. If you have a keen eye for detail and a passion for customer service, this position is perfect for you. Join us in Malta and be part of an exciting journey! Responsibilities Review and moderate user-generated content to ensure compliance with community standards. Provide excellent customer service via chat, email, and phone to Dutch -speaking clients. Address customer inquiries and resolve issues in a professional and timely manner. Collaborate with team members to improve processes and enhance user experiences. Document interactions in our CRM system accurately. Gather user feedback to help improve content moderation practices. Stay updated on industry trends and best practices in content moderation and customer service. Fluency in Dutch and a strong command of English; knowledge of additional languages is a plus. Experience in customer service or content moderation is preferred. Excellent attention to detail and problem-solving skills. Strong communication and interpersonal skills. Ability to manage multiple tasks and work efficiently in a fast-paced environment. Familiarity with CRM systems and moderation tools is an advantage. Willingness to relocate to Malta and embrace a new culture. A genuine interest in the content moderation industry is a significant advantage.

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