Global Digital Platform Support in Icelandic (Relocation Available) job opportunity at Next Job Abroad.

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Date2026-02-16T15:04:29.094Z bot
Next Job Abroad Global Digital Platform Support in Icelandic (Relocation Available)
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Arnarstapi, Iceland
loacation Arnarstapi....Iceland
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Imagine building your international career in Athens – surrounded by history, culture and Mediterranean lifestyle – while working for one of the world’s leading digital platforms. On behalf of our client, a global online video-sharing and social media platform headquartered in the United States, we are looking for Icelandic-speaking Customer Care & Technical Support Specialists to join an on-site team in Athens. This is an opportunity to support business customers and content creators in a dynamic, digital-first environment while living in one of Europe’s most vibrant capitals. Why Athens? Living and working in Athens means: Mediterranean climate with sunshine most of the year International and fast-growing professional community Affordable lifestyle compared to Northern Europe Rich culture, history and world-famous cuisine Weekend access to islands and beaches A modern city combining tradition and innovation Your Role: Provide customer care and technical support via email and chat (no phone support) Support content creators and monetized partners with account settings and content-related inquiries Assist with monetization questions and partner program inquiries Guide users through account recovery and appeals processes Troubleshoot platform-related technical issues Work in a structured, tool-based environment with ongoing training and support Participate in regular team meetings and coaching sessions Fluent Icelandic (C1/native level, written and spoken) Very good English (C1 level) EU citizenship (mandatory) Strong written communication skills Advanced PC and internet navigation skills Good knowledge of MS Office General understanding of online advertising tools is a plus Ability to multitask and adapt to process changes Previous customer service experience is an advantage but not required

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