Dutch Travel Customer Support - Katowice, Poland job opportunity at Cross Border Talents.



Date2024-10-09T17:09:55.000Z bot
Cross Border Talents Dutch Travel Customer Support - Katowice, Poland
Experience: General
Pattern: Full-time
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Poland

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loacation Katowice, Poland
loacation Katowice....Poland
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Tasks: - Responding to customers via phone, chat, and e-mail (outbound and inbound). - Support customers with travel difficulties. - Change the reservation both in time and destination, change of personal data - Advise partners on flights, products, prices, fares, rules, and online services contributing to the success of our client. - Dealing with cancellations and refunds Requirements: - Dutch C1 and English B2 (both spoken and written) - Excellent technical skills (MS Office, Browsers, general computer skills) - Positive energy, enjoy communicating with customers and colleagues - Previous experience in Customer service, digital service platforms and CRM tools is an advantage

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