Spanish Customer Technical Advisor | Athens Greece job opportunity at Cross Border Talents.

Home Jobs In Greece Tag: Job Spanish Customer Technical Advisor | Athens Greece position at Cross Border Talents


Date2021-10-06T15:35:50.000Z bot
Cross Border Talents Spanish Customer Technical Advisor | Athens Greece
Experience: General
Pattern: Full-time
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degreeDiploma
loacation Athens, Greece
loacation Athens....Greece
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At the moment Cross Border Talents is looking for Spanish speakers to work in Thessaloniki, Greece. Are you interested in moving abroad? Your Role as a Customer Technical Advisor: Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database; Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy; Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; Troubleshoot through the use of open questions, support documents, and system training; Offer recommendations to common problems or frequently asked questions. Requirements for the Customer Technical Advisor: High School Diploma or Higher Native/Fluent Spanish; Good level of English, C1; Writing speed: 20 words per minute Active Listening Good Problem Solving Skills Strong troubleshooting skills

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