Professional Affiliates Sales (B2B2C Sales) Team Lead position at Lyka.| Australia

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Lyka Professional Affiliates Sales (B2B2C Sales) Team Lead

Experience: 3-years

Pattern: Full-time

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Alexandria....Australia

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Who are we? Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease, cancer, and obesity. Simply put, the status quo is not enough. As humans, we’ve experienced firsthand the positive impact fresh wholefoods can have on our health and wellbeing, and we believe our furry friends deserve the same. We're on a mission to do just that, starting with nutritionally balanced, wholefood meals delivered direct to doors around Australia. As the world’s most sustainable pet wellness company, we’re putting pets and our planet first - one bowl at a time. Today, we are proud to share we’ve served over 100 million meals to puppers and their parents across Australia, and this is just the beginning. Our vision is to create multiple nutritional products, adding disease prevention meals and supplements, and expand into new markets. Currently, we have a team of 250+ pet-obsessed people, and we're continuing to grow (yes, looking at you!). These carefully selected people are dedicated to building the next generation of technology and products to help empower pet parents to take control over their pet’s wellbeing. Our Mission The time we share with our pets is being cut short. Despite medical advancements, they’re getting sicker earlier. They’re dying prematurely. The industry has it backwards - prioritising treating symptoms instead of addressing the root cause. That’s where we come in. At Lyka, we take a preventative, holistic and personalised approach to pet care. We look at the full picture, factoring in the diet, lifestyle and environment of each individual animal. We don’t stop at symptoms, instead we dig for the root cause. We create nutrition plans unique to each pet, because it’s not just about living longer, but living well too. Our mission is to increase the lifespan of dogs and cats. The Role Lyka’s Partnerships (B2B2C) Channel is central to our mission to become Australia’s most recommended and most used fresh, whole-food nutrition brand. We’re looking for an engaging people leader to manage and scale our Professional Affiliates ("PA") team. This team is responsible for building and growing referral partnerships across the pet ecosystem, including: dog breeders, pet behaviourists, pet homes and shelters, and other aligned affiliate channels. In this role, you will lead the team to develop strong partnerships and drive customer referrals that support Lyka’s growth. Role responsibilities Own and drive the long-term strategy to focus on execution and evolution of the existing PA channel while continuing to drive growth and scale. Lead, coach and develop a team of 6 Relationship Managers through regular 1:1s, team forums, performance reviews and structured professional development. Set quarterly plans and priorities for the channel, translating acquisition targets into clear initiatives, tactics and execution roadmaps. Oversee channel performance and operational execution via the CRM (Hubspot), ensuring adherence to targets and scalable operations. Own the performance narrative for the PA channel, including regular reporting, insights and reviews to track progress against targets and drive corrective action. Act as the primary escalation point for the team, sales ops requests, tooling issues, and any process gaps. Partner cross-functionally and act as the face for the PA channel with Lifecycle, Sales Ops, Customer Care, Product, Engineering and Finance to deliver seamless partner experiences and resolve issues. Lead the design and launch of new partner programs, ensuring the right enablement is in place to support the go to market and early-stage scale. 3+ years’ experience leading and scaling a team of 5+ direct reports in either sales, account management or partnerships. Experience in channel partnerships, B2B2C or partner led sales models, or leading an inside sales team. Hands-on experience with Hubspot or a similar CRM to manage performance and operations. Analytical and curious mindset with the ability to translate data into meaningful insights and actionable initiatives. Excellent relationship-building, communication, and collaboration skills - confident working cross-functionally with multiple stakeholders (internal and external). A genuine love for animals and a desire to help drive progression in pet wellness.

Professional Affiliates Sales (B2B2C Sales) Team Lead job opportunity at Lyka.

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