Customer Delivery Specialist - Graduate position at Hewlett Packard Enterprise.| Malaysia

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Hewlett Packard Enterprise Customer Delivery Specialist - Graduate

Experience: General

Pattern: full-time

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Kuala Lumpur, ..........Malaysia

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Customer Delivery Specialist - Graduate This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Collaborates with internal and external stakeholders to research, elicit, analyse, validate, and document business requirements, ensuring they accurately reflect true business needs and represent all stakeholders. Translates business needs into system/application requirements and project components to determine effective solutions. Supports team members in developing functional requirements for tool development. Proactively manages requirement changes and identifies risks for clients, while effectively managing client expectations. Applies industry and IT expertise to support proposals, feasibility studies, implementations, and new business development initiatives. Responsibilities: Prepares financing contracts accordingly to HPEFS policies and customer specific. Manages Sales and Customer Delivery forecast for regular business with existing customers; supports Sales in new business acquisitions. Liaise customers on regular basis to ensure smooth cooperation. Ensures proper contracts data reflection in the systems. Cooperates with suppliers to ensure proper and timely invoicing, monitors supplier payments TAT. Proactively work with customers, answer their questions, provide requested data. Engage with appropriated teams internally for complex customer queries; take ownership for solutions. Coordinate/monitor operational issues and propose solution to the team. Ensure that solutions offered to the Customer is compliant with Legal, Finance, Pricing, PM requirements. Support the deployment of new business tools which enhance the operational excellence and profitability of business (ex. customer portal, electronic signature, etc.). Education and Experience Required: Fresh graduates or individuals with at least one year of work experience. Proficiency in Microsoft word and Excel will be considered. Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Relationship Management (CRM), Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #malaysia #financialservices, #grads Job: Services Job Level: Entry HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. No Fees Notice & Recruitment Fraud Disclaimer It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.

Customer Delivery Specialist - Graduate job opportunity at Hewlett Packard Enterprise.

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