Loyalty Intern – Minor DISCOVERY Operations & Performance job opportunity at Minor International.

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Date2026-03-09T02:14:13.170Z bot
Minor International Loyalty Intern – Minor DISCOVERY Operations & Performance
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Bangkok, Bangkok, Thailand
loacation Bangkok, Bangk..........Thailand
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Job DescriptionThe Loyalty Intern will support hotel-facing daily operations for the Minor DISCOVERY and GHA DISCOVERY loyalty programs. This role offers hands-on exposure to real hotel challenges by working closely with property teams to resolve daily tickets, inquiries, and operational requests. It is an excellent opportunity for students passionate about hospitality to gain practical experience with an international hotel group, develop professional skills, and explore a career path in loyalty, guest experience, or hotel operations.Hotel Operations & SupportProvide first-line support to hotels by assisting with daily tickets, loyalty-related inquiries, and operational requests.Work directly with hotel teams to understand their challenges and identify ways to improve performance and guest experience.Track recurring issues, highlight trends, and support the central team in implementing solutions.Operational & System SupportAssist in reviewing system accuracy for both Minor DISCOVERY and GHA DISCOVERY platforms.Support operational activities such as campaign checks, account adjustments, and onboarding validations.Training & Engagement SupportCoordinate monthly training webinars for hotels, including scheduling, materials preparation, and attendance tracking.Support new hotel onboarding to ensure smooth integration into the loyalty program.Help maintain updated training guides and resources.Reporting & InsightsAssist in preparing weekly and monthly performance snapshots.Support basic data analysis using Excel to help identify trends and operational opportunities.CMS & Digital LearningGain exposure to CMS platforms and support simple content updates as part of the learning experience.Understand how loyalty content and campaigns flow into guest-facing channels.

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