Assistant Front Office Manager job opportunity at Minor International.

Home Jobs In Sri Lanka Tag: Job Assistant Front Office Manager position at Minor International


Date2026-02-04T03:28:03.215Z bot
Minor International Assistant Front Office Manager
Experience: General
Pattern: Full-time
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loacation Colombo, WESTERN PROVINCE, Sri Lanka
loacation Colombo, WESTE..........Sri Lanka
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Job DescriptionOversee daily operations of the Front Office Department, including reception, concierge, and guest servicesAssist in managing sub-departments within Front Office to maintain high standards of customer serviceCoach and mentor staff to achieve and exceed service standardsAnalyze billing instructions and ensure accuracy of agent invoicesMonitor and manage department expenses in accordance with occupancy and budgetsImplement and encourage innovative ideas for improving guest experience and operational efficiencyEnsure effective communication between Front Office staff and other departmentsHandle guest complaints and staff-related issues promptly and effectivelyAssist in the preparation and management of annual budgets for related areasConduct regular assessments to maintain health and safety standards within the departmentIdentify training needs and coordinate staff development programsAssist in recruitment and performance management of Front Office staffAct as a Duty Manager when requiredEnsure accurate and timely submission of all reports and relevant administrative workCollaborate with IT managers to maintain efficient operation of Property Management Systems and related interfaces

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