Telemarketing Executive (Mandarin-English Speaking, Taiwan Market Focus) job opportunity at Minor International.

Home Jobs In Thailand Tag: Taiwan Market Focus) Telemarketing Executive (Mandarin-English Speaking, Taiwan Market Focus) position at Minor International


Date2025-06-12T08:45:50.985Z bot
Minor International Telemarketing Executive (Mandarin-English Speaking, Taiwan Market Focus)
Experience: General
Pattern: Full-time
Country:
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Status:

Taiwan Market Focus)

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degreeAssociate
loacation Phuket, Phuket, Thailand
loacation Phuket, Phuket....Thailand
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Job DescriptionPosition Overview:The Telemarketing Executive is responsible for arranging for guests to attend a presentation at an Anantara Vacation Club (AVC) preview centre as part of a holiday package. Guests who accept a holiday package must attend a presentation about Anantara Vacation Club.The Telemarketing Executive will represent the Club in a courteous, enthusiastic, and diligent manner. It will be the Telemarketing Executive’s responsibility to ensure that each guest clearly understands the offer and is qualified to attend the presentation.Key Responsibilities:Contact potential guests by telephone to offer a discounted holiday package, meeting outbound dial goals as set while meeting all efficiency guidelines set forth.Follow a scripted presentation to ensure accurate communication to potential guests and to maximise the number of preview presentations booked.Employ an empathetic, listening, problem-solving approach to overcoming objections and persuade the guests to book a package and attend the preview presentation.Support the customer’s decision to purchase the holiday package by sharing benefits and reinforcing the fun and rewarding aspects.Ensure all guests meet the qualifications and details of participation of each offer and ensure timely and accurate documentation of such.Effectively manage assigned leads for maximum conversion to preview presentations.Perform clerical or other reasonable duties requested by the Telemarketing Team Leader.Always ensure that you represent the company in an ethical, moral, and professional manner, ensuring that the company and its associated brands are not compromised.Support the company’s marketing strategies.Set and review performance goals weekly, monthly, and YTD.Respect and interact with your colleagues to maintain a ‘one team’ ethos.Demonstrate a full understanding of AVC’s culture and processes.Maintain an awareness of current events (e.g., news, sports, music, culture) and AVC destinations to foster relationship building with potential guests and owners.Perform other duties as assigned, which may include business travel.Key Performance Indicators:Performance reviews will be conducted on a regular basis and may require coaching programs to enhance skills and overall productivity. This position will be measured against the following criteria:Achievement package booking quotas.Level of spoken English, and other targeted languages, as required.Demonstrating confidence and personality to repeatedly open new conversations with   potential customers from all over the world.Self-motivation and focus on meeting targets.Ensuring that AVC operational standards are met in relationship to Team Values and GoalsDisplaying personal motivation and effort to assist in the smooth operations and profitable performance of all promotional events.Demonstrating willingness to seek new knowledge.#LI-TP2 

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