Field Service Technician job opportunity at Syntegon Technology.



Date2026-04-17T14:01:33.612Z bot
Syntegon Technology Field Service Technician
Experience: General
Pattern: Full-time
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degreeAssociate
loacation 869 South Knowles Avenue, New Richmond, Wisconsin, United States Of America
loacation 869 South Know..........United States Of America
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Job DescriptionSummaryResponsible for installation, testing, analyzing, maintaining, repairing and training on Syntegon packaging equipment and associated products at customer sites. Provide customers with excellent technical customer service and ensure complete satisfaction. This position has a direct and significant impact on maintaining our customer base and growing new business. Key ResponsibilitiesProvide field service repairs, training and installations as scheduled.Train customers on proper operation, maintenance and safety rules of customer equipment. Participate in internal training in order to maintain technical expertise and proficiency on applicable/new equipment and applications. Assist production with final machine testing and checkout. Coordinate development activities/ upgrades for updating & improving machine functionality. Provide support to customers, Customer Service and Sales, and support all aspects of operating controls systems, equipment and machinery. Interact with Sales Managers/Project Managers on customer equipment concerns & updates.Work in tight quarters; on top and underneath equipment and stand, stoop, kneel and bend continuously (approx. 66%). Lift up to 50 lbs on a regular basis.Travel extensively on short notice in North America, Canada as well as worldwide. Approximately 90% travel required. Close proximity (within an hour) of a major metropolitan airport is essential.Submit to safety, background, and drug/alcohol testing as required by customer(s), and if required, must be able to don personal protective equipment.

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