People Services Coordinator (m/f/d) job opportunity at Entain plc.



Date2026-04-16T11:51:54.426Z bot
Entain plc People Services Coordinator (m/f/d)
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Marxergasse 1B, Vienna, Vienna, Austria
loacation Marxergasse 1B..........Austria
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Job DescriptionBe the first point of contact for everyday people‑related questions from employeesSupport employees throughout the employee lifecycle, including preparing documents, filing, keeping HR systems up to date, and providing ad‑hoc supportOwn and manage the onboarding processOwn document creation across the employee lifecycleHandle Tier 2 HR cases, resolving them accurately and on time according to agreed service levelsWork closely with Tier 1 (frontline support) and Tier 3 (specialist teams) to ensure smooth and timely case resolutionCoordinate with IT/EUS, Workplace, Payroll, and other teams to resolve issues effectivelyEnsure a high standard of service by following policies, processes, and performance targetsUse the HR case management system to track, document, and update all cases accuratelyEnsure compliance with company policies and local labor laws, working with senior team members when neededIdentify opportunities to improve HR processes and services and share feedback to enhance the employee experienceEncourage employees and managers to use self‑service tools, and provide guidance on how to use them effectively

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