Vice President IT , Digital Employee Experience (DEX) position at Western Digital.| United States Of America

_{2026-03-27T18:38:18.970Z} bot

Western Digital Vice President IT , Digital Employee Experience (DEX)

Experience: General

Pattern: Full-time

Country:

Copy Link Report

General

San Jose, Cali..........United States Of America

Auto GPT Summarize Enabled

Job DescriptionThe Vice President of Digital Employee Experience & Everyday AI is a global technology leader responsible for transforming how work gets done across the Global enterprise. This role spans knowledge workers and frontline/factory employees, owning the platforms and experience layer across HR technology, collaboration (Microsoft ecosystem), ITSM/help desk, payroll, and travel & expense.The mandate is to deliver a unified, personalized, and contextual employee experience, leveraging AI, enterprise search, digital assistants, and automation to unlock measurable productivity and capacity at scale.Essential Duties and Responsibilities:Everyday AI & ProductivityLead enterprise Everyday AI strategy to unlock workforce capacityDeploy digital assistants, copilots, and automation in the flow of workEstablish enterprise search and knowledge intelligence as core capabilitiesDeliver measurable productivity gains (time saved, cycle time reduction)Unified Employee Experience (Knowledge + Frontline)Deliver a single, AI-powered employee experience layer (“front door”)Enable personalized, contextual experiences (role, location, shift, device)Support all personas: knowledge workers, factory/frontline, and managersIntegrate HR, IT, payroll, T&E, and knowledge into a seamless experienceITSM, Help Desk & Enterprise ServicesOwn ITSM and global help desk; expand to Enterprise Service ManagementDrive an AI-first service model (virtual agents, auto-resolution, intelligent routing)Improve self-service, ticket deflection, and cost-to-servePlatforms: HR, Collaboration, Work Management, Payroll & T&EOwn HR tech ecosystem and enable AI-driven workforce insightsLead Microsoft ecosystem (M365, Teams, Copilot) adoption and governanceOwn work management platforms (planning, task, workflow orchestration) to improve execution visibility and flow of workOversee learning platforms and providers to enable continuous, personalized upskillingManage payroll and T&E platforms with focus on experience, compliance, and efficiencyFactory & Frontline EnablementExtend digital experience into manufacturing/operations environmentsEnable AI-assisted workflows, knowledge access, and real-time decision supportImprove productivity, quality, and onboarding speedData, Analytics & AIBuild a unified workforce data model across HR, ITSM, collaboration, and operationsDeliver insights on productivity, experience, and service performanceApply AI/ML for forecasting, skills, and workforce optimizationCross-Functional Transformation & PartnershipsPartner with HR, Operations, Finance, and Business leaders to reimagine processes and workflows with the employee at the centerDrive simplification, automation, and experience-led redesign of end-to-end journeysStay current on industry trends, emerging technologies, and AI innovations to continuously evolve the roadmapManage strategic technology partners and ecosystem relationships to accelerate innovation and deliveryEnsure HR technology decisions align with enterprise application roadmaps led by Mark Homan and the broader CIO organization.Partner closely with CISO on security, privacy, and risk management Security, Privacy & ComplianceEnsure HR platforms meet security, privacy, and regulatory requirements (GDPR, CCPA, global equivalents).Partner with Security, Legal, and Privacy teams on access controls, data residency, retention, and audit readiness.Own platform‑level risk management and resilience planning.

Vice President IT , Digital Employee Experience (DEX) job opportunity at Western Digital.

Saved Jobs

No Job Saved

Other Ai Matches