1st Line Technical Support (French) job opportunity at Sopra Steria.



Date2026-03-27T14:13:18.204Z bot
Sopra Steria 1st Line Technical Support (French)
Experience: General
Pattern: Full-time
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loacation Katowice ul. Żelazna 10, 40-851, Katowice, Poland
loacation Katowice ul. Ż..........Poland
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Job DescriptionWe are looking for 1st Line Technical Support (French) to join Sopra Steria Polska for a team that cooperates with one of our French clients. We do not require experience! Thanks to working with procedures and under the guidance of an experienced trainer, we will help you find your way in the IT world. Training time is individually adapted to your needs. Responsibilities:​Receiving and resolving requests (via phone, email, or notifications – so-called “alerts”) related to computer and application issues, based on provided instructionsCommunicating with users in French and EnglishEscalating more complex issues to the second line of supportCollaborating with other technical teamsPerforming daily scheduled activities (sending reports, sorting and verifying emails, etc.)

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