Axway B2B Module Lead-Service Support job opportunity at Sopra Steria.

Home Jobs In India Tag: Job Axway B2B Module Lead-Service Support position at Sopra Steria


Date2026-01-08T10:06:56.492Z bot
Sopra Steria Axway B2B Module Lead-Service Support
Experience: 6-years
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeHigh School (S.S.C.E)
loacation B-9, B Block, Sector 132, Noida, Uttar Pradesh, India
loacation B-9, B Block, ..........India
Auto GPT Summarize Enabled
Job DescriptionHC - Job Description:The role requires the ability to engage directly with clients and work collaboratively within a team while demonstrating a high level of independence and ownership.The candidate should be capable of handling L2/L3 support, with strong analytical and diagnostic skills, including the ability to perform effective Root Cause Analysis (RCA).Additional details related to technical competencies, processes, and other requirements are outlined below.Desired Relevant Experience:approx. 6 YearsTechnical Skills:Strong knowledge of Unix OS, including command-line operations and scripting.Working knowledge of Linux commands and system operations.Solid understanding of SQL and database concepts.Knowledge of programming languages such as Java and JavaScript.Hands-on expertise with B2Bi tools (e.g., Axway B2B, Seeburger, etc.), including:Trading Partner profile management and configurationProcess flow design and integration configurationsExperience with API management tools (e.g., Axway API Gateway, Apigee, MuleSoft, etc.).Working knowledge of data communication protocols such as AS2, SFTP, FTP, FTPS, and HTTP/HTTPS.Basic working knowledge of AWS cloud services.Ability to troubleshoot, debug, and resolve API-related defects and performance issues.Domain knowledge:Strong understanding of the healthcare domain, with proven experience in documenting and testing systems to meet specific business requirements.Knowledge of CSOS (Controlled Substance Ordering System).Soft Skills/Others:Strong communication skills with proven experience in direct client interaction.Ability to effectively coordinate with multiple onshore and offshore teams for day-to-day operations and maintenance activities.Willingness to work in a 24×7 support model, including APAC, UK, and US shifts, with rotational night shift coverage.Quick learner with the ability to acquire new skills in a short timeframe.Flexible, collaborative, and a strong team player.Prior experience in a lead or senior role.Process [Must Have]:Experience in application/production support within a 24×7 operating model; managed services exposure is a plus.Ability to handle L2/L3 support with strong analytical, diagnostic, and Root Cause Analysis (RCA) skills.Hands-on experience with application patching and upgrade activities.Proficiency in monitoring service interruption alerts and troubleshooting issues in line with defined SLAs.Proven ability to address live production issues and resolve them within pre-defined SLAs while maintaining high productivity and quality.Good understanding of ITIL concepts and experience using service management tools such as ServiceNow.Strong task prioritization skills with the ability to effectively allocate and manage work across team members.Total Experience Expected: 04-06 years

Other Ai Matches

Senior Servicenow-utvecklare Applicants are expected to have a solid experience in handling Job related tasks
Salesforce OmniStudio Test Engineer Applicants are expected to have a solid experience in handling Job related tasks
Automation Tester Applicants are expected to have a solid experience in handling Job related tasks
Ingénieur(e) DevOps Openshift - Digital Platform Services - Biot Applicants are expected to have a solid experience in handling Job related tasks