Housekeeping Supervisor job opportunity at Westgate Resorts.

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Date2026-04-30T16:13:38.392Z bot
Westgate Resorts Housekeeping Supervisor
Experience: General
Pattern: Full-time
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loacation 6145 Carrier Drive, Orlando, Florida, United States Of America
loacation 6145 Carrier D..........United States Of America
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Job DescriptionThe Housekeeping Supervisor oversees daily housekeeping operations in accordance with corporate and resort guidelines, ensuring high-quality standards and total guest satisfaction. This role is responsible for supervising housekeeping staff, maintaining cleanliness and organization throughout the property, and consistently meeting established quality and timeliness standards.As a Housekeeping Supervisor, you will: Supervise, motivate, and manage all housekeeping personnel, including staffing, training, discipline, scheduling, and performance monitoring to ensure adherence to service and productivity standards.Assign duties and review work for accuracy, neatness, and compliance with policies and procedures.Complete assigned projects and track progress every month.Communicate effectively with guests and employees, both verbally and in writing, providing clear direction and guidance to staff.Organize, conduct, and/or attend meetings to share pertinent information.Maintain regular attendance in accordance with company standards.Display a professional image through appearance and conduct.Follow company policies, philosophies, and procedures, and communicate them effectively to staff.Develop and maintain high standards of excellence among housekeeping staff.Assists in conducting annual performance reviews for team members and assists in ongoing training and development of new and existing staff.Inspect carpets, drapes, furniture, and other areas for stains, damage, or wear, and report as needed.Inspect and prepare pools and other public areas before guest arrival.Ensure completion of assigned units daily, including cleaning kitchens, bathrooms, bedrooms, living areas, balconies, and patios using established processes.Restock housewares and supplies as needed and assist in maintaining organized storage closets.Complete daily and weekly inspections to maintain quality standards.Report engineering issues using established procedures and create work tickets in HotSoS.Report all lost and found items to Lost Prevention and the Executive Housekeeper.Maintain all resort equipment and property with care to prevent damage.Attend all required training meetings and sessions.Maintain a safe, hazard-free work environment.Perform other duties as assigned.To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

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