Administrative Assistant job opportunity at Westgate Resorts.

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Date2026-04-17T19:55:33.166Z bot
Westgate Resorts Administrative Assistant
Experience: General
Pattern: Full-time
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loacation 3200 River Ranch Blvd, River Ranch, Florida, United States Of America
loacation 3200 River Ran..........United States Of America
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Job DescriptionJob DescriptionTo receive, track and organize all In-House tours, II/Exchanger tours, etc. Handles customer service inquiries and complaints pertaining to In-House tours. General office duties might include creating and distributing memos, filing, copies. Liaison for reservation issues. Assist Sales Support Director with any administrative duties that are needed. May be responsible for timekeeping if needed. Responsible for payroll for Independent Contractors.Essential duties and responsibilities include, but not limited to, the following.Maintain Central Filing System - Filing arrival notices after sales rep have sign their slips by tour dateOpen and Close sales floor; Sending out end of day gifting email and sales #’s for that current day to Sales DirectorUpdates on arrival reports - Running arrival reports for In-House on a daily basis in order to get the information new referral "add ons"Distribution of arrival notices - the proper distribution of the arrival notices on a daily basisCustomer service - answering the phones properly, answering questions for sales rep and specialty tours, researching information for sales reps and specialty tours when neededComputer skills – Ability to operate a computer and knowledge of Microsoft Word and ExcelReports – running reports as needed for Sales and Sales Support Management including but not limited to All Rate Codes report, Projection repot, Check Ins repoortMaintain inventory of supplies for the office and cleaning, send requests for orders to the designated purchaser; restock when necessaryHandle all paperwork, admin, etc through HR, Payroll, and with Commissions Dept for Hiring, Transfer, Promotion, and terms for IC reps. Sign off on PARs and send to Director of Sales to sign off on PARs. Liaison for HR: Hiring, Terms for IC reps, contracts for reps, PARs for reps, etc.Update information for IC reps with SAMS and Connie Sharp in Comm. DeptEnsure accuracy, completeness, and timeliness of all duties requested by Sales Support DirectorEstablish procedures that implement operational and departmental policiesPrint and distribute survey’s for In-House tours, account information for In-House ownersResearch commission questions from repsPrepare monthly, weekly, etc. reports and summaries for Sales Support Director as neededProcessing deals and handling cash/credit card purchase as well as batching out and settling credit card machineAssigning inventory correctly for the purchase of TimesharesCoordinate with Contract through Microsoft Teams to process deals on the back endClosing out all tours once completed with correct Sales Manager and RepMake sure tablet and supply cabinets are locked, lights turned off and office doors are lockedOther duties may be assigned.

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