Housekeeping Supervisor job opportunity at Relais & Châteaux.

Home Jobs In United Kingdom Tag: Job Housekeeping Supervisor position at Relais & Châteaux


Date2026-04-21T09:33:05.302Z bot
Relais & Châteaux Housekeeping Supervisor
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Near Inverness, Torridon, Wester Ross, United Kingdom
loacation Near Inverness..........United Kingdom
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Job DescriptionMAIN RESPONSIBILITIES:Guests & Quality Supervise and prepare the housekeeping of all resort public areas to 5*-Forbes standardsSupervise and prepare housekeeping of resort bedrooms to a 5-star-Forbes standardSupervise and assist with washing and ironing of guest laundry – Forbes standardCommunicate with guests during their stay so their expectations are exceeded.Supervise and Assist with Turndown service to a +1 Forbes-standardQuality check arrival bedrooms to ensure ready for arrival and exceed expectations.Report any faults, breakages, or sub-standard quality in rooms to head housekeeper.Supervise and assist with guest housekeeping requests Team Liaise with A/HHK in co-ordinating the team for housekeeping shiftsPerformance supervises to ensure every team member is a top performerPerformance supervises your team members on shift with you so they are working in a positive and productive friendly environment. Report development to A/HHKSupervise and assist with the cleaning of team bedrooms for new arrivals and team areasSupervise and assist with the washing of team uniforms Productivity Re-stock and replenish equipment and supplies in the cupboards.Monitor stock and request orders to ensure the shift is efficient without running out of specific items.Ensure all machinery and equipment is in good working order.Ensure that room cleaning timed schedules for preparing arrival and stay-over rooms are supervised to meet deadlines.Supervise and assist with organising and distribution of laundry and linenFollow SOPs and make suggestions as required if efficiency and effectiveness can be improved. Health & Safety Supervise the health and safety on shift, record and diagnose hazardsEnsure complete compliance of self and team with Health & Safety regulations.Ensure the psychological safety of all team members so they do not fear speaking to you or any other member of the team.SustainabilityProactively supervise ESG on your shift in reducing energy consumption and wastage, and create ideas for embedding the policy within your team and your department.Be able to clearly communicate our ESG policy and Earth Check to the team, guests, and suppliers. 

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