Associate - Operations job opportunity at WNS Global Services.

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Date2026-04-28T06:59:49.754Z bot
WNS Global Services Associate - Operations
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Gate no 2 , Plant 5 Godrej & Boyce Complex Pirojshanagar, LBS Marg Vikhroli (West), Mumbai, Maharashtra, India
loacation Gate no 2 , Pl..........India
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Job DescriptionAgents will be responsible to work within Amex tools to process ticketing transactions and rescheduling customer reservations.These transactions may include but are not limited to a combination of the below:Amex may change the composition of the transactional types based on business need and will communicate any changes to the work mix as required.Agents are required to possess an attention to detail and knowledge of how to quickly and accurately process ticketing changes per Amex and airline policies.• Airline Ticket Reject Processing• Ticket Exchange Processing• Ticket Refunds• Airline Initiated Schedule Changes (“ASC”)• Airline Support

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