AI Design Analyst - 3 Days Work from Office - Leeds or Bradford job opportunity at WNS Global Services.

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Date2026-03-24T15:19:57.631Z bot
WNS Global Services AI Design Analyst - 3 Days Work from Office - Leeds or Bradford
Experience: General
Pattern: Full-time
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loacation Leeds, Bradford, London, NA, United Kingdom
loacation Leeds, Bradfor..........United Kingdom
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Job DescriptionPurpose of the role:  To assess, shape and design AI and Copilot solutions, acting as the critical bridge between business needs and technical delivery. The role ensures use cases are valuable, feasible, ethical and aligned to AI strategy, governance and adoption readiness.Key AccountabilitiesRole Specific AccountabilitiesAssess and shape AI and Copilot Use Cases aligned to strategic business objectives, shaping them into well‑defined proposals with clear value hypotheses and measurable success criteria.Engage with business teams to conduct deep analysis of business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience.Design AI‑enabled workflows, prompt patterns, user interactions and human‑in‑the‑loop models that maximise safety, transparency and user trust.Assess solution feasibility by evaluating data readiness, technical constraints, ethical considerations, compliance requirements and operational impacts.Map end‑to‑end processes, decision points, data dependencies and required human oversight.Assess feasibility, data readiness, ethical considerations and AI‑specific risks.Design AI‑enabled workflows, prompts and user experiences for Copilot scenarios.Support experimentation, prototyping and MVP definition with delivery teams.Ensure responsible AI principles (e.g., transparency, explainability, ISO42001) are incorporated into all designsSupport experimentation and prototyping by defining MVP scope, evaluation criteria, testing parameters and adoption-readiness indicators.Engage with colleagues across the business to capture user perspectives, refine user needs, and ensure solutions align to real operational challenges and behaviours.Ensure responsible AI principles are embedded from design, including explainability, traceability, fairness, appropriate safeguards and risk‑informed checks.Provide structured analysis to support business cases, investment decisions, risk assessments, and prioritisation discussions at AI governance forums.Collaborate with teams to ensure designs are implementable, sustainable and aligned to enterprise architecture.Maintain a library of design artefacts, patterns and re‑usable assets to support repeatability and uplift design maturity across the AI Foundry.Managing escalations supporting the wider Data & AI Leadership team. Shared Accountabilities Translate Divisional priorities into plans and deliverables to deliver overall Group strategic prioritiesBuild the capability & capacity of functional resources to drive sustained commercial successInterpret & communicate the priorities for the Function, motivating and developing a high performing teamOwn functional priorities, applying specialist expertise to put the customer at the heart of everything and drive a profitable businessInitiate and develop critical external and internal relationships which create value, collaborating to deliver commercial and customer prioritiesUphold corporate legal & regulatory responsibilitiesImplement and manage transformation activity & harness innovation to create a high performing & sustainable business

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