Hospitality Assistant Manager job opportunity at WSH Group.

Home Jobs In United Kingdom Tag: Job Hospitality Assistant Manager position at WSH Group


Date2026-04-09T12:10:59.196Z bot
WSH Group Hospitality Assistant Manager
Experience: General
Pattern: Full-time
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loacation 210 High Holborn, London, England, United Kingdom
loacation 210 High Holbo..........United Kingdom
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Job Description To work alongside Client Centre Manager to develop the Hospitality department, specifically Client Centre, implementing improvements and adjustments where necessaryTo support in the delivery of smooth and efficient daily running of the Client Centre.Be a presence and lead by example on the floor and client focused, striving to drive the standards up of the department ensuring a high standard of service and engagement with clientsAssisting in stock take as requiredAssisting the department in working towards/exceeding budget and achieving departmental financial targets/forecasts by the maximising of revenue throughout the departmentDemonstrate an understanding of cost control and managing ways of working in order to minimise costsMake a continuous assessment of the performance of all staff under supervision in order to establish training needs and development potential with ManagementMaintain a positive working culture alongside Portico (Reception team) within the Conference and Client Services as well as the back of house (BOH) teams and WSH team onsiteOversee the delivery and service of food and beverage products to ensure highest quality at all times delivered to our clientsReview daily and future bookings and cascade via team briefings the daily business review and deliverance thereofEndeavour to anticipate the client’s every need, taking the initiative and demonstrating the utmost attention to detail. Ensure that customers receive a prompt and efficient service, and expectations are consistently exceededMonitoring client feedback, handling complaints and resolving issues with action plans in a timely mannerEnsure due diligence records are completed accurately and on time and filed for future referenceEnsure that the location meets statutory and company requirements in Health and Safety, Food Safety and environmental legislation and procedures by completing risk assessments to ensure all is adhered to such as allergen policiesTo monitor breakages of equipment / service stock and complete monthly equipment and environment conditions reviews and ensure all is maintained and in good working order

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