E-Commerce Manager job opportunity at NBCUniversal.

Home Jobs In United Kingdom Tag: Job E-Commerce Manager position at NBCUniversal


Date2026-03-27T11:18:38.061Z bot
NBCUniversal E-Commerce Manager
Experience: General
Pattern: Full-time
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degreeGeneral
loacation St. Giles High Street,1 Central St. Giles, London, United Kingdom
loacation St. Giles High..........United Kingdom
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Job DescriptionAn exciting opportunity to join Universal Products & Experiences, supporting the acceleration of eCommerce growth across EMEA. This role blends operational execution, commercial delivery, strategic planning, and new business development to strengthen Universal’s digital retail footprint. Reporting to the Director, eCommerce & Digital Strategy, the Manager will work closely with partners and internal teams to drive performance, scale innovation, and manage emerging eCommerce models aligned to franchise, category, and consumer priorities.KEY RESPONSIBILITIESeCommerce Account ManagementManage and grow key eCommerce partner relationships through KPIs, joint business plans and performance reviewsLead and develop strong relationships and drive efficient communications with Licensees to ensure alignment of joint execution plans, to convey regular updates on franchise and category performanceLead recurring business reviews, planning sessions, and cross functional alignmentSupport partners with best practice execution to improve visibility, traffic, and conversionOptimise and manage media investments and budget allocations using data driven insights across agency and partner teamsOversee and optimise day to day digital shelf execution (such as content, search, availability, promotional planning)Drive collaboration with marketplace retailers (such as Amazon) across the broader organisationIdentify product assortment and partner gaps across eCommerce channels, translating insights into growth opportunitiesManage an maintain a line list of products across markets leveraging tools availableResponsible for administration in relation to account managementPartnership & Stakeholder ManagementBuild strong relationships with external partners to unlock commercial opportunities and improve collaborationWork closely with internal teams (Retail, Franchise, Category, Marketing, Finance, Legal, broader business) to ensure alignment on priorities and execution where appropriateAct as an internal eCommerce advocate, sharing best practices, insights, and capability building supportSupport the rollout of eCommerce frameworks, playbooks, and ways of working across marketsPerformance & ReportingDefine and track success metrics for eCommerce and innovation initiatives, ensuring actionable visibility for internal and external stakeholdersProvide regular updates to the business on performance, risks, and opportunitiesMonitor trends, competitive dynamics, and digital shelf health to anticipate shifts and guide proactive actionUphold Universal brand and content standards across partners and platforms, ensuring compliance with legal and licensing requirementsContribute to continuous improvements of tools, workflows and and data access to enhance decision makingStrategic Planning & GrowthSupport the development and execution eCommerce strategies across franchises, categories, and consumer segments to grow UP&E market shareBuild business cases for new partnerships, digital capabilities, and commercial initiativesContribute to annual planning, forecasting, and opportunity sizing to support EMEA commercial objectivesInnovation & Emerging ModelsSupport management of new business models such as social commerce, influencer led retail, and AI driven personalisationPilot, test, and scale innovative programs that drive incremental growth, such as marketplace expansion or new digital retail formatsTrack industry trends, partner innovation, and consumer behaviours to inform future initiatives

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