Vehicle Diagnostic Coordinator job opportunity at SEGULA Technologies.

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Date2026-04-02T14:15:27.065Z bot
SEGULA Technologies Vehicle Diagnostic Coordinator
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Turin, Piedmont, Italy
loacation Turin, Piedmon..........Italy
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Job DescriptionThe Vehicle Coordinator will have to produce Bulletins to be applied by networks when a solution is provided by plants or design department, solutions are accepted in the name of After Sales department.TASKS AND RESPONSIBILITIES As part of the policy on customer service quality and improving vehicle quality across customer brands, the Vehicle diagnostic coordinator:Is responsible for qualitative feedback from CIRs (Country Incident Report) from countries, monitors such feedback and passes information back to the countries. the preferred contact for countries with regard to handling their feedback.Manages the rapid provision by brand aftersales networks of robust aftersales solutions for problems encountered on vehicles by customersAlso contributes, by his/her actions, to improving vehicle quality and warranty cost control across all the brandsManages how topics in progress are monitored and feeds information on progress back to those involved in the country/region concerned either through existing information systems or regular meetingsDELIVERABLESFollow issue treatment with engineering departments and quality plantProduce Technical Service Bulletins for distribution in the network when a solution is provided by plants or design department, solutions are accepted in the name of After Sales departmentEnsure this information is diffused within the defined timeUpdate the case database via technical assistanceProvide technical feedback on topics in progress covered by CIRs (Country Incident Report)Leadtime to provide Bulletins from Product Solution availability

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