Principal Engineer, Quality Assurance Engineering job opportunity at Western Digital.

Home Jobs In China Tag: Quality Assurance Engineering Principal Engineer, Quality Assurance Engineering position at Western Digital


Date2026-02-05T08:59:13.046Z bot
Western Digital Principal Engineer, Quality Assurance Engineering
Experience: General
Pattern: Full-time
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Quality Assurance Engineering

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loacation Shanghai, Shanghai, China
loacation Shanghai, Shan..........China
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Job DescriptionThe System Application HDD Diagnostic Engineer is responsible for enterprise HDD system behavior, diagnostics, customer integration, and root‑cause analysis. This role partners closely with China‑based cloud, OEM/ODM, and hyperscale customers to ensure successful HDD qualification, debug complex system‑level issues, and drive improvements into product design and validation. Staff and Principal levels differ in technical depth, leadership scope, and strategic influence.Essential Duties & ResponsibilitiesLead system‑level diagnostics for HDD functional, electrical, mechanical, firmware, and host‑interaction issues.Perform root‑cause analysis using SMART logs, protocol traces, system logs, error signatures, performance data, and platform‑dependent behavior.Act as primary technical interface for customer qualifications in China; triage and resolve customer‑reported issues end‑to‑end.Conduct specification gap analysis, feature validation, interoperability testing, and workload‑based behavior characterization.Collaborate with global FW/ASIC/Servo/Mechanical/Reliability/Manufacturing/Quality teams to drive corrective actions and feature improvements.Support customer sample planning, execution, tracking, and qualification deliverables.Evaluate Engineering Changes (ECs) and Product Change Notifications (PCNs) for system impact and customer risk.Validate fixes and enhancements in customer environments and ensure robust closure.Prepare and deliver technical reports, failure analysis summaries, and update presentations to internal teams and customers.Develop internal troubleshooting guides, diagnostic scripts, test methodologies, and platform‑specific best practices.Influence product architecture, drive long‑term diagnostic strategy, lead cross‑functional initiatives, and mentor regional/global technical teams.

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