Service Co‑ordinator (BeNeLux & International) job opportunity at Rotork.

Home Jobs In Netherlands Tag: Job Service Co‑ordinator (BeNeLux & International) position at Rotork


Date2026-02-11T11:37:51.144Z bot
Rotork Service Co‑ordinator (BeNeLux & International)
Experience: General
Pattern: Full-time
Country:
apply Apply Now
Salary:
Status:

Job

Copy Link Report
degreeOND
loacation Rotterdam, Zuid-Holland, Netherlands
loacation Rotterdam, Zui..........Netherlands
Auto GPT Summarize Enabled
Job DescriptionAbout the RoleAs a Service Co‑ordinator at Rotork, you will play a key role in delivering a first‑class field service experience to our BeNeLux and international customers. You will plan and co‑ordinate the activities of our Field Service Engineer (FSE) team, ensuring efficient service delivery, accurate scheduling, and exceptional customer care.This role sits at the heart of our Service organisation and is ideal for someone who is organised, proactive, and customer‑focused.Key ResponsibilitiesCustomer Interaction & Service RequestsReceive service requests via phone, email, or other channels and provide initial advice where appropriate.Acknowledge all new service requests within 24 hours.Provide commercial quotations, including spare parts selection, pricing, and labour estimates (typically within 24 hours).Follow up on quotations within 5 working days and track conversion/hit rates.Provide technical support and guidance to customers by phone or email.Planning & Co‑ordinationSchedule and co‑ordinate Field Service Engineers to ensure maximum utilisation, efficiency, and profitability.Raise job instructions for FSEs and ensure all required materials are available to complete the work.Prepare method statements and risk assessments according to customer requirements.Support the day‑to‑day running of the Service Department, including use and development of the Service Management System.Stand in for the Service Supervisor during periods of absence.Commercial & Administrative TasksReview purchase orders and check terms and conditions.Raise pro‑forma invoices when required.Assist in reviewing engineer reports and provide instructions for invoicing.About YouWe are looking for someone who brings a mix of technical understanding, customer service focus, and strong organisational capability.

Other Ai Matches

Quality Supervisor Applicants are expected to have a solid experience in handling Job related tasks
Production Planner (9 Month Contract) Applicants are expected to have a solid experience in handling Job related tasks
Assistent der Geschäftsleitung (m/w/d) Applicants are expected to have a solid experience in handling Job related tasks
Contracts Specialist Applicants are expected to have a solid experience in handling Job related tasks