Customer Relationship and Tariff Manager job opportunity at Lextorah Group.



Date2013-04-04T09:16:56.000Z bot
Lextorah Group Customer Relationship and Tariff Manager
Experience: General
Pattern: Full-time
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loacation unknown, Lagos, Nigeria
loacation unknown, Lagos....Nigeria
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Job DescriptionFunctions:Coordinate customer service representatives to effectively deal with enquiries and complaintsBuild and develop relationships with customers; deploy appropriate CRM toolsConduct customer analysis, understand customer requirements and develop strategies to strengthen acquisition and loyaltyDevelop the pricing structure for products and servicesDevelop commercial strategies to ensure revenue, market share, brand image and saliency targets are achievedConduct market research and collect data regarding energy consumption trendsCoordinate pricing analysts in conducting research and analysis to guide pricingStudy sales reports gathered from market to guide pricing modelEstablish and maintain effective communications with various tariff stakeholdersAdjust/change the pricing structure as required

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