Application Support job opportunity at Inetum.

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Date2026-03-23T13:17:04.966Z bot
Inetum Application Support
Experience: General
Pattern: Full-time
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degreeGeneral
loacation Lisbon, Lisbon, Portugal
loacation Lisbon, Lisbon....Portugal
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Job DescriptionAt Inetum you have space to grow and boost your talent!We are looking for an Application Support Engineer to join a large, multinational banking environment. This role is part of the Client Delivery Project ecosystem, supporting critical banking applications across various business areas.You will provide technical support, handle incidents, participate in changes and releases, and contribute to the continuous improvement of application ecosystems, including increasing automation through scripting and tools such as Ansible.This is a hands‑on operational role requiring strong technical troubleshooting skills, solid knowledge of Linux environments, and the ability to work in a structured, process‑driven support model. Main Responsibilities: Provide technical support for banking applications, managing incidents, problems, and changes.Handle tickets coming through Service Now, ensuring correct diagnosis, follow‑up, and resolution.Perform monitoring, log analysis, and root‑cause investigation.Execute and validate SQL scripts and support database‑related operations (Oracle/SQL).Contribute to releases, deployments, backups, and disaster recovery procedures.Produce clear documentation of fixes, workarounds, and standard operating procedures.Collaborate with development, infrastructure, and project teams to ensure application stability.Participate in rotational on‑call when required (varies by team).Support automation initiatives through scripting and Ansible playbooks.

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