Field Service Manager* – Americas job opportunity at TOMRA.

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Date2026-02-17T15:04:20.369Z bot
TOMRA Field Service Manager* – Americas
Experience: General
Pattern: Full-time
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degreeGeneral
loacation 3101 Yorkmont Road, Charlotte, North Carolina, United States Of America
loacation 3101 Yorkmont ..........United States Of America
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Job DescriptionAbout the roleAs Field Service Manager – Americas, you ensure safe, high-quality, and efficient field services that drive customer satisfaction. You lead a team of Field Service Technicians across the region and act as the voice of the customer, collaborating with Sales, Product, Finance, and Customer Service to continuously improve service delivery.What you will doLead and develop a team of Field Service Technicians, ensuring training, qualifications, and safe operationsFoster a strong safety culturePlan and coordinate field service activities to meet customer expectationsServe as primary contact for customer issues and escalationsDefine and maintain service standards, processes, and policiesMonitor KPIs and feedback to drive continuous improvementManage budgets, work orders, and support service business growth

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