Customer Service Coordinator job opportunity at QIMA.

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Date2026-04-10T09:07:57.754Z bot
QIMA Customer Service Coordinator
Experience: General
Pattern: Full-time
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loacation Cebu City, Central Visayas, Philippines
loacation Cebu City, Cen..........Philippines
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Job DescriptionThe Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Customer Service Supervisor and will follow a night shift schedule.Key Responsibilities include:Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.Handles some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoiceHelps our clients to use our online platform, and encourage them to try out its many useful functionsUtilize strong data analytics skills to monitor performance metrics, create and analyze KPI reports, and ensure accurate and timely submission of all internal or external client reports.

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